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The Wildlife Experts

Decades of Experienced Distilled

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Training the Experts

Animals are resourceful, so we are too. Our industry-defining training process offers comprehensive topics that helped define the industry. Trutech Wildlife Service training increases and improves the skills of our employees.

Decades of Experience Distilled

As one of the first in the field, Trutech/Critter Control created best practices for wildlife removal. Our training program includes core field training, leadership training, sales training, and safety training. Some examples of the topics include ladder safety, proper animal handling, and species-specific animal trapping.

Our comprehensive training not only increases and improves the skills of our employees but also ensures they perform their job safely.

Continuous Training

Training starts on day one and doesn’t stop. All new hires complete training that includes field training, virtual classroom, and online studies. The training culminates with real-world, hands-on coaching to gain experience with manager/tenured employees.

Each month, employees will learn new skills in safety, technical skills, customer service, and sales. District Managers take time monthly to provide on-the-job coaching to each employee.

Wildlife Training Team

Kathlene Johnson

Director of Training

I attended Oklahoma City University with a study in Business Administration. I manage all aspects of our training operations, which include planning/implementing strategies that enhance efficiency and the delivery of quality performance.

We are adept in delivering highly effective training initiatives via customized individual/group assessments, webinars, training workshops, and programs that address our objectives, focused on driving performance and the customer experience while promoting a higher quality of production and performance.

I have worked for Trutech for two years where I have held the same position.

Thomas Ward

Training Manager

I graduated with a Bachelor of Science degree in Biology from Georgia Southern University.  I started working for Trutech in October 2010 and have worked in Southwest Florida and Upstate South Carolina. 

I have held the position of Wildlife Technician, District Manager, and Training Specialist. In the past, I have focused on the development and implementation of new training programs, the creation of resources, and the creation of a variety of media for our company. 

As one of the training managers, my primary focus currently is to facilitate the digital portion of our new hire training, as well as oversee the full training process for our new employees.  I also produce and distribute a variety of internal media publications and facilitate additional trainings for existing employees.

Meg Pearson

Training Manager

I graduated from Clemson University with a Bachelors of Science degree in Sociology, Go Tigers!

I started working for Trutech in 2010 and have held many positions including Wildlife Technician, District Manager, and Technical Training Manager supporting the Florida Region.

As one of the training managers, my primary focus is special projects and leading Women in Wildlife, a group for all of the women in our brands.

We are the Wildlife Experts

A Burrus
Skunk control in Lake Norman, NC
Professional, easy to work with, reliable and knowledgeable. I had a skunk in my crawl space. Noah took time to explain the project and the process and offered photos. ~ I would recommend them and use them again if needed
Robert B.
Wildlife control in Charlotte, NC
We had an excellent experience with TruTech resolving a rodent problem in our attic. Zalen McFadden, TruTech technician, provided superior service on a recent very cold morning diagnosing the problem and spent a good deal of time reviewing every area of our home for entry points. He then sealed all of those points to prevent future access. We are very pleased with his work and methods of handling the situation. He is a professional who delivers beyond expectations.
Patty F.
Mice control in Charlotte
I was very impressed with Thomas who did the evaluation and found evidence of mice. That freaked me out, so the tech, Jason, came the next day snd thoroughly fixed my home. I couldn’t be happier with the service n
Ella M
Squrirel removal in Greenville, SC
All around positive experience. Thought I had squirrels and when there were none to be found after the repairs to the house were done, they even refunded for the cleanup portion since it wasn’t necessary. Very honest and reliable!
Loukas M.
Wildlife Removal in Orlando, FL
Heard scratching noises coming from the walls and I knew we had a problem. Called TruTech, spoke with Trevor. He came out, assessed the situation offered me the options. A day or two later, Jason and Luke came out, sealed up the compromised areas of my roof, laid traps and our families peace of mind was restored. James came a few times to check on the traps and even had to reseal after noticing a hole. Excellent service You have kept every promise you’ve made and you have provided great customer service at every step.
Fred F.Bird control in Seminole County, FL
Called TruTech wild life service after calling Seminole County wild life preserve, pest removal, pest control, animal services, and even the fire department to remove a bird that was trapped in the soffit under the gutters over my garage. The TruTech dispatcher gave a me a two-hour same-day service window and told me I would hear from Parker. Heard from Parker within minutes and he showed up in two hours and was amazing! He was determined to get the bird out of the soffit after chasing the bird through the maze of soffits from outside the house for an hour. After 4 different soffit openings and removals, the bird flew out. It was tired and injured…so we fed it. Now the little finch found a home on my front lawn. Thanks Parker! Thanks TruTech!
Polly T.
Raccoon Removal in Dallas
Trutech drove a raccoon out of my attic & sealed several openings shut. They cleaned up the droppings. They trapped an armadillo & her offsprings left. Then Trutech drove stakes in the ground beside my fence to shut off their passage. All their efforts have paid off because the wildlife has not returned.
Tom K
Tom KRat Control in Fort Myers
Cured my rat problem years ago. Bait stations keeping things quiet.
Mike C.
Mice Control in Cleveland, OH
We have mouse traps set around our house. The Trutech technician always contacts us before he checks them every month. We are notified of any activity promptly. We are very pleased with Trutech services.
Mark M. Moles in Kansas City
Jacob and Alex did a great job they was here for one or two hours we would recommend them to anyone who has a mole problem.
Vivek S.
Vivek S.
Squirrels in Raleigh-Durham
I needed someone to come back out here and fix a new hole the squirrels were using to access it, and BOOM, Trutech did it right away. And they told me to hit them back up if any more holes crop up. Very appreciated!
Heather G.
Heather G.
Snake & Armadillos in Charleston
Ian was very helpful and he even came back to get the visiting snake out of my yard when the original trip was for an armadillo. I was pleased with the service and professional.

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